Help Center

Support

We're here to help. Send us a message below, browse common questions, or email us directly and we'll get back to you as soon as possible.

Send us a message

This opens your email app with the message pre-filled and addressed to care@aipeps.app. We typically respond within 1–2 business days.

Contact details

Email Support

care@aipeps.app

For app issues, account questions, billing, and feedback. We typically respond within 1–2 business days.

Organization

Pepzen LLC

Mailing address available upon request.

Frequently Asked Questions

How do I add a new peptide protocol?

Open the app, tap the '+' button on the home screen, select your peptide or GLP-1 medication from the library, enter your dose and schedule, and save. AI Peps will track each dose and remind you when it's time for the next one.

Can I track GLP-1 medications like Semaglutide or Tirzepatide?

Yes. AI Peps includes built-in support for Semaglutide, Tirzepatide, and other GLP-1 medications. Simply search the library, select your medication, and log your injections with dose, frequency, and notes.

Is my health data private and secure?

Absolutely. Your dosing logs, cycle data, and personal notes are stored securely and never sold to third parties. Review our Privacy Policy for full details on how we protect your information.

How do the AI insights work?

AI Peps analyzes your dosing history, cycle patterns, and logged notes to surface personalized insights, trends, and suggestions to help you optimize your protocols safely.

Which devices are supported?

AI Peps is available for iPhone and iPad on the iOS App Store. Download it free at the App Store link on our home page.

How do I delete my account and data?

You can delete your account and all associated data directly within the app under Settings, or contact us at care@aipeps.app and we'll process the deletion for you.

Reporting a Problem

If you're experiencing a bug, crash, or unexpected behavior, please use the form above or email us at care@aipeps.app with the following details so we can resolve it quickly:

  • Your device model and iOS version
  • The AI Peps app version (found in Settings)
  • A short description of what happened and any steps to reproduce it
  • A screenshot, if possible